Safety & Support
Our investment into safety is unmatched
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Region: International
We’ve spent 30 years preparing for your expedition, our focus on safety & support never stands still. We’re proud of an investment of $850,000 over the last 3 years in the continued development of our industry-leading operational support for teams in the field, and in our preparation before teams even set foot on the plane.
There’s a lot to talk about.
Our depth of provision is what sets us apart. The key pillars of our approach are below, so please, watch our safety video.
We can even book in a demo for your classroom or office.
Safety and Support
Our industry-leading Operations Centre with integrated technology puts all of our medical and support networks at the touch of a button. Working with our International Medical and Security Partner, we can put our teams in a direct conference call with multilingual doctors who are on standby. Speed of response during an incident is vital and our bespoke incident management software gives us fast access to information about our teams, their itineraries and the support networks around them. Communication is key, that is why every team carries an emergency beacon, smartphone and satellite technology to reach us by any means. Our Operations Centre is staffed with a dedicated, full-time team trained in incident management.
We don't leave things to chance - round the clock government and private security advice informs all our planning. We have developed a unique auditing system to monitor the safety and professionalism of all of our in-country partners; it's used to continually screen all pre-booked transport, accommodation and activities. Things change, so to make sure we stay informed we conduct recces of our technical activities, such as trekking and white water rafting, and use a live feed from our Expedition Leaders in the field.
To shape our approach and stay current with good practice, we've hired subject matter experts. Our consultants have outstanding credentials, from medicine and mountaineering to emergency planning. You are also in the hands of our experienced Expedition Leaders and supported by an established network of partners in-country. Our team is unrivalled. Don't just take our word for it, we've been externally assessed and earned accreditation from leading bodies such as the British Safety Council and British Standard 8848.
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